Curse

Curse You · Jun 30, 2007, 02:00 AM // 02:00

Quote:

Originally Posted by MSecorsky

Speaking of not-yet-mentioned projects... what is this "dragonesque" upcoming event of which you spoke in a different forum, if I may ask?

Dragon Festival. Should be next weekend.

Gaile Gray · Jun 30, 2007, 06:30 AM // 06:30

Quote:

Originally Posted by bilateralrope

And whats the word on it being available in New Zealand ?

Quote:

Originally Posted by -Loki-

Are Australians going to miss out again?

As I said, you can preorder the game through the Official Guild Wars Store or the PlayNC Store. Either will give you all the goodies that come in the box, as far as I understand it, like access keys, keys for in-game items, etc.

No one, anywhere, will be left out if they choose to order in this way. Details about this will be available in the not-too-distant future, and frankly, I'd hold off on preordering until I get all the details.

Buster · Jul 01, 2007, 02:09 AM // 02:09

All very exciting stuff. GW:EN can't get here fast enough

murtagh deadmoon · Jul 01, 2007, 02:17 AM // 02:17

Hey, again some great work from you Gaile, it is appreciated

.
When you say we have to pay for the event what do you mean......?
And also i can't wait for GW:EN and i'm sure to get it, however a release date would help me stop spending my money on books so i can pre-order it/buy it right away ^.^

bilateralrope · Jul 01, 2007, 02:49 AM // 02:49

Quote:

Originally Posted by Gaile Gray

As I said, you can preorder the game through the Official Guild Wars Store or the PlayNC Store. Either will give you all the goodies that come in the box, as far as I understand it, like access keys, keys for in-game items, etc.

What do you mean by "the Official Guild Wars Store" ?

Though I'll probably be getting it via PlayNC if EBGames doesn't stock it. Actually with the state of the NZ dollar, it might be cheaper to use PlayNC anyway.

Quote:

No one, anywhere, will be left out if they choose to order in this way. Details about this will be available in the not-too-distant future, and frankly, I'd hold off on preordering until I get all the details.

Personally I'd prefer to be able to hold off preordering until after I've seen the preview event. But from what I've read here it looks like I'll have to pay for the pre-order to be able to take part in the preview.

Gaile Gray · Jul 01, 2007, 06:00 AM // 06:00

Quote:

Originally Posted by bilateralrope

What do you mean by "the Official Guild Wars Store" ?

Oh, sorry, that's what we call the in-game store, the one you can enter and make purchases in from the loading screen. (I do agree, the name is a little confusing.

) PlayNC is just as good -- I believe the only difference is that you access that from the website instead of the in-game interface.

Quote:

Personally I'd prefer to be able to hold off preordering until after I've seen the preview event. But from what I've read here it looks like I'll have to pay for the pre-order to be able to take part in the preview.

Let's say it's not a preview. Let's say it's something we've not done before, really. And let's say that there are multiple incentives to preorder, and that the preorder is a very nominal price.

I'd say, then, that you won't be sorry, and won't be worried about this whatsoever.

-Loki- · Jul 01, 2007, 06:11 AM // 06:11

I'm tempted to try for a pre order if that Charr bow is in it, but ordering off the online store isn't something I'm going to do.

Gaile Gray · Jul 01, 2007, 06:21 AM // 06:21

Quote:

Originally Posted by -Loki-

I'm tempted to try for a pre order if that Charr bow is in it, but ordering off the online store isn't something I'm going to do.

That's ok. It'll be on shelves in a lot of retailers, too!

-Loki- · Jul 01, 2007, 06:27 AM // 06:27

No offence, but given the fact that local EBGames have never had a clue about what a pre order pack for Guild Wars was, I doubt it. I'm just going to have to rely on my not-so-good luck.

Lonesamurai · Jul 01, 2007, 08:53 AM // 08:53

Quote:

Originally Posted by Gaile Gray

That's ok. It'll be on shelves in a lot of retailers, too!

I'm sorry gaile, but as Loki mentioned, Retailers don't know jack about what they are supposed to do with this... All retailers EVERYWHERE made a bloody hash of the preorders/prereleases for Factions and nightfall and some retailers didn't even see a prophecies preorder in the UK (and i was working at GAMe at the time and got into the game from the managers conference BETA key give out NCSoft did)

but please, if you do something for stores, please TELL them what to do with it... then at least we just have to deal with the idiot behind the counter being an idiot instead of being an uninformed idiot

bilateralrope · Jul 01, 2007, 11:07 AM // 11:07

Quote:

Originally Posted by Gaile Gray

Let's say it's not a preview. Let's say it's something we've not done before, really. And let's say that there are multiple incentives to preorder, and that the preorder is a very nominal price.

Ok, since we aren't calling this a preview, will there be a free preview event ?

Willow O Whisper · Jul 01, 2007, 01:51 PM // 13:51

i don't know if this is the right place 2 write this

but i got a little question for the hall of monuments. If i go there with my char before the release of gw2, then when gw 2 comes out, i make a char and inhirent the chars name, and then afterwards go back 2 gw on my old char, 2 get new titles for the char, will my new char be able 2 get titles for them 2 ?

Commander Ryker · Jul 01, 2007, 03:54 PM // 15:54

So where is everyone ordering them from?

Quote:

Originally Posted by Willow O Whisper

i don't know if this is the right place 2 write this but i got a little question for the hall of monuments. If i go there with my char before the release of gw2, then when gw 2 comes out, i make a char and inhirent the chars name, and then afterwards go back 2 gw on my old char, 2 get new titles for the char, will my new char be able 2 get titles for them 2 ?

No, it isn't the right place, nor is it the right time. No one knows what all we'll be able to do because GW2 release is just too far away.

GloryFox · Jul 01, 2007, 04:07 PM // 16:07

Quote:

posted by Gaile Gray
Errr... you're right! I meant to say "Austin and Santa Barbara!"

WHOA!... whats this about Santa Barbra?.. I live only 25 miles from there.

WinterSnowblind · Jul 01, 2007, 06:55 PM // 18:55

I have to agree with what a few others have said.. the Nightfall pre-release was a mess. I did finally get it, and I did enjoy what was with it, but retailers didn't have a clue what to do with it. Some places were giving it away free with pre-orders, others were charging £1 or 2 for it, and Amazon.co.uk was selling it for £20, which is a little ridiculous.

I'm very disapointed to see the exact same thing happening with Eye of the North. http://www.amazon.co.uk/Guild-Wars-E...3315818&sr=8-6

Please sort this out, I'm looking forward to getting it, but it seems unlikely I'll be able to if this continues with the online retailers.

Gaile Gray · Jul 01, 2007, 07:33 PM // 19:33

Could those of you who had difficulty getting the preorder give me your location? City and State/Province or Country would be very helpful. I promise you that I share this sort of thing almost daily with Sales and Marketing.

It's an interesting situation. I keep thinking of that old saying, "You can lead a horse to water but you can't make him drink." We make the package available to retailers. We allow them to set their own prices, but do provide them with a general recommendation, I think. We give them information about how the preorder or prerelease bonus pack works, too. And yet, time and again, there are glitches. Here's a story:

I went to my local (retailer) just before Factions came out. Asked, "Can you tell me about the release of Factions?"
"Factions?" he said, "What's that?"
"Guild Wars Factions," I replied. "You know the second campaign of the million-selling PC game?" (I had to work that in there.

)
"Oh, right! Well, let me look it up."
As he's shuffling through his book, up walks the store manager, who says, "Oh, sorry to say, that game has been delayed, it's coming out at the end of May."

I looked at him in disbelief.
I paused.
I unfolded the lapel on my jacket, pointed to the Guild Wars logo as if it were the Superman crest

and said, "Oh, sorry to say, you're very, very mistaken. I'm a member of the dev team and it's right on track for April 28th."

He didn't even have the courtesy of being embarrassed. He shrugged, said, "Oh, well, we heard somewhere that it was delayed."

And all I could do was gently assure him it was truly on track, repeat the date, and as I departed the store, wonder if I should start visiting all the retailers on the west coast for a "date-fact check."

We cannot control what retailers do, or say. We can instruct, advise, contact when we learn there are problems and try to make improvements, and even recognize and reward exceptional service, al of which we do. But retailers are independent entities, after all. For the most part they do a good job but sometimes there are problems. To increase availability, to make our game and the pre-release bonus pack truly globally available on the very day of release, we're offering both the preorder and the game in the in-game and PlayNC store. I'd say that's a very good thing--another option is always a good thing. I encourage you to make the best decision for your particular situation, but I'm glad there are more choices for you this time.

*Darcy* · Jul 01, 2007, 08:07 PM // 20:07

Factions pre-order: Hollywood, Florida - finally found it on sale rack at K-Mart after release of game. Not where I usually would shop for a game.

Nightfall pre-order: Hollywood, Florida - Gamestop on Sheridan St. had no idea what I was talking about. A week later when I called to cancel the order for the game (was going to buy it on-line with pre-order bonus even though it might arrive late) the Gamestop had finally been informed by their corporate of the pre-order bonus.
------------

I think the problem is the chain stores corporate information flow and, to them, the relative lack of importance. They know everything about the game machine market, old and new, but very poor info on PC games.
_____________

And, if the whole bonus/game package is available at in-game store, that is where I will purchase it.

Buster · Jul 01, 2007, 08:39 PM // 20:39

Well I am happy to say there here in New Jersey/Hudson County I have no problems with the pre-orders whatsoever. We have a 2 Gamestops here and they are pretty good actually. I have had GW:EN pre-ordered since 4/22 and they charged me $41.39 tax included. So now i am impatiently waiting for the release

Age · Jul 01, 2007, 08:55 PM // 20:55

Quote:

campaigns. (Any one of Guild Wars, Guild Wars Nightfall or Guild Wars Factions required to play Eye of the North)

Windows XP/2000/ME/98/Vista
Intel Pentium III 1 GHz or equivalent
512 MB RAM
DVD-ROM Drive
3 GB Available HDD Space
ATI Radeon 8500 or NVIDIA GeForce 3 Series Video Card with 64 MB of VRAM
16-bit Sound Card
Internet connection
Keyboard and mouse
DirectX 8

I hope it comes in CD Rom Drive as well as I am not getting a new comp untill next year and I will put a DvD Rom in that one.I know they don't cost much but why put one in an older machine that won't be used for gaming much untill I get new one next year.

greendc27 · Jul 01, 2007, 09:03 PM // 21:03

I had problems with the pre-order with Factions. I was pretty mad that I missed out on the head start because of the stores screwup, plus didn't get my pre-order pack. I posted in the thread about what we would like to see in the online store about selling the pre-order packs so those of use that wanted it could still get it. That being said, I'm very happy that you're going to be offering GW:EN and its pre-order in the online store now.